Frequently Asked Questions
Office Hours:
Monday – Thursday: 9.30am to 5pm
Fridays: 9.30am to 3pm
5 to 10 working days
You will receive an email notification to let you know that your package is on its way. Packages are only dispatched once full payment is reflected in LATHA’s bank account
Because of the nature of our products, we are not able to accept returns.
All our products are cruelty free.
We do not test our products on animals.
We do not use ingredients tested on animals.
We do not sell into markets that require testing on animals.
All the products in our LATHA range are handcrafted using natural, sustainably sourced ingredients ensuring a luxurious treat that is kind to your skin and hair – and kind to the planet.
Our products are:
• Made with all natural products
• 80% sourced from Africa
• handcrafted in small batches
• certified cruelty-free
• free of detergents
• free of synthetic fragrances
• free of synthetic colours
• free of artificial preservatives
• free of synthetic additives
• biodegradable
• mild and nourishing
• rich in natural glycerin